Customer Service - Orders, Deliveries, Policies...
At Simply Blooms, we are an industry leader in providing delivery services on a wide variety of flowers and gifts. Your complete satisfaction is our top priority and every order comes with our 100% Money-Back Guarantee. We strive to exceed our customer's expectations with quality, value and service.
Status of Order
Simply Blooms understands there is emotion attached to the gesture of sending a gift to a friend or loved one. We recognize the importance of knowing if your order has been delivered successfully and will support you with every element of this process. That’s why we work closely with our preferred florists and are able to obtain delivery confirmations as soon as they are available.
Once we receive notice that an order has been delivered, an email update is then automatically sent to you, so you can rest assured that your recipient has received their gift. Because of the increasing efforts by Internet Service Providers and email applications to block "spam", sometimes our emails get "filtered" as spam unintentionally. If you do not receive the order confirmation email, please check your "junk" or "spam" email folder to see if it is there.
If you still do not find it, call our Customer Care Team at 1-800-520-0573 and we will resend it. The best way to ensure that you receive emails from us is to add "firstname.lastname@example.org" to your email address book.