Customer Service - Orders, Deliveries, Policies...
At Simply Blooms, we are an industry leader in providing delivery services on a wide variety of flowers and gifts. Your complete satisfaction is our top priority and every order comes with our 100% Money-Back Guarantee. We strive to exceed our customer's expectations with quality, value and service.
Simply Blooms makes ordering easy, convenient, and safe. Any private information submitted to us (including credit card numbers, names, addresses, and telephone numbers) is encrypted using SSL (secure socket layer) technology ensuring that private information cannot be read as it crosses the Internet. Simply Blooms does not store any credit card information on our web site, so your billing information is not accessible by others.
Collection and Use of Information
• Ordering: Placing an order requires providing us with personal contact and billing information, including your name, address, email address and telephone number. This information is used to give our customers a more personalized experience and to process orders quickly and efficiently. We do not save your credit card information on our web site. A recipient's telephone number is used for delivery purposes only. There are times when we may have to contact recipients to schedule delivery or to ensure their satisfaction with our product.
• Use of Email Addresses: Simply Blooms will use customer email addresses for periodic communications. For example, we may contact you about feedback on your experience with us, or provide you with promotional offers. If you no longer wish to receive these messages, please click the unsubscribe button at the bottom of the email.
• Technical Information: As customers visit SimplyBlooms.com, we collect some standard non-identifying information. This typically includes information regarding a visitor's operating system, browser software, and IP (Internet Protocol) address. This information is collected in order to provide the highest number of visitors with the best possible service. We may use this information to help us detect problems with our server and to administer our web site.
• Third-Party Use: Simply Blooms must share certain information with our floral and gift distributors for the exclusive purpose of delivering your orders. We may make your information available to selected third parties including, but not limited to, those who share or rent information for direct marketing purposes.
• Links to Other Sites: SimplyBlooms.com may contain links to other web sites. We are not responsible for the privacy practices and content of these third-party web sites. We strongly urge you to follow safe Internet practices; please do not supply personal information to these websites unless you have verified their security and privacy policies.
• Credit Cards: Purchasing from SimplyBlooms.com requires a valid credit card.
How Can We Help You?
For assistance placing an order
For assistance with an existing order
Attn: Customer Service
15405 John Marshall Highway
Haymarket, VA 20169